This is a plain-language summary. The long-form terms are available on request at legal@cruma.ai. If anything here contradicts the long-form, the long-form controls.
You use Cruma. Cruma runs AI agents on your behalf, inside a workspace you control, under approval gates you set. You're responsible for what you approve. We're responsible for the infrastructure and the model layer behaving as advertised.
Don't use Cruma to send spam, harass people, violate the law, or do anything you'd be embarrassed to explain to a regulator. Don't reverse-engineer the product or scrape the service.
Paid tiers bill monthly or annually as elected. Outcome overlays bill at the end of each month. Failed payments: we retry for 14 days, then pause your workspace. Refunds: 30-day full-refund window on annual plans, pro-rated on monthly.
Your data is yours. You own it. You can export it at any time. We have a limited license to process it solely to provide the service.
Cancel anytime from your workspace settings. On cancellation: your workspace is paused, data retained for 30 days, then permanently deleted unless you reactivate or explicitly request earlier deletion.
Cruma provides the service "as is." We're not liable for decisions you make based on agent output — that's what the approval gate is for. Our total liability is capped at the fees you've paid us in the last 12 months.
We'll email you 30 days before any material change. Continued use after the effective date means you accept the new terms.
Legal: legal@cruma.ai. Anything else: hello@cruma.ai.